Service

We follow a modern, future-oriented service philosophy. With our package of services, which includes pre-sales and life-cycle-consulting, we provide support to potential customers and customers along their entire value-adding chain.

We have developed customer and systems-specific service packages for every phase of the life-cycle curve:

    • Plant-neutral concept consultation
    • Systematic definition of requirements for the entire customer-specific plant
    • Smooth plant start-ups
    • Preventive maintenance
    • Production and logistics optimisation during the operating phase

    We are a reliable and objective partner for our customers. Using modern methods, appropriate logistical structures and a professional approach, we ensure the full productivity and efficiency of delivered plants.

    Customer Support & Service:

    • Consultation and sales of single components or equipment as well as entire systems, terminals or packing plants
    • Material and bag testing
    • Determination of bulk density
    • Particle size distribution
    • Determination of flow characteristics and fluidization behaviour
    • Bag aeration characteristics

      Our life-cycle services include:

      • Inspection & maintenance

        • Determination of current machine condition and creation of inspection protocol
        • Spare parts exchange according to inspection protocol
        • Creation of maintenance protocol

      • Modernisation & optimisation

        • Conversion of equipment for new applications
        • Equipment upgrade with the latest technology

      • Annual maintenance contracts

        • Customised service contracts
        • Fixed rates

      • Spare parts service

        • Highest quality stocks
        • Short delivery times

      Training by HAVER

      Training courses are defined and presented for specific groups. Possible target groups are operators, maintenance and repair personnel as well as packhouse, plant or general managers. The topics reach from the necessary basic and expert knowledge for machine and plant operating personnel to the functional possibilities of our highly innovative product range.

      Please contact us for more information.

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